Setting up PABXSoft with the Avaya Alchemy

Avaya IP Office needs to be set up so that a file called tmplog.txt is created

This needs to be located at C:\Program Files\Alchemy\CallLogger\tmplog.txt

PABXSoft Call Collector will read the file from either of these locations but
it is essential that you have downloaded the latest PABXSoft Call Collector and
Reports upgrades (Latest Upgrades)

PABXSoft polls this text file every three seconds.

Although data collection from IPOffice is not done via IP address or Serial port
we recommend that you setup PABXSoft in Reports/Setup/Site to connect to a
unused serial port. (e.g. Com 1, Com 2). If no Serial port is available then enter
a fake IP Address (eg 100.100.100.100- do not use 999.999.999.999 as PABXsoft
uses this fake IP address for another function)

In the event that the Avaya SMDR program is shut down all call records during this
time will not be recorded.
If the Call Collector is shut down then when it is restarted it will gather all call records
that are in the Avaya tmplog.txt file and process them.

In addition, the Alchemy should be programmed as follows:

In Shortcode (72) remove the entry under Telephone Number
Failure to do this will result in the data from the telephone system not showing the extension number for Outgoing calls
and mean that Outgoing calls for each Extension are not processed correctly.