Frequently Asked Questions (FAQ's)

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Installation

Telephone Systems currently supported and setup instructions
Administrator Account
PC Requirements
VISTA installation tips
Server 2003 / Server 2008 / Server 2011 / XP Service pack 3 / Windows 7, Vista installation tips
Installation Instructions
Registering a purchased license AFTER using 14 Day Free Trial
One or more PABXSoft programs will not launch
License key - Can't open, can't locate or need a copy of an old license
Want to re-install PABXSoft on a new computer?
Want to install Reports on other computers?
Removing data from the database and re-importing data from raw data files
Compact / Repair tool for corrupted or over-size databases

Call Collector

Call Collector - Data collection from telephone system
Importing Data from Daily Files through Call Collector
Call Collector as a Windows Service

 

Reports menu

Reports
Call Costs
Scheduling
Registration
Hotel/Motel Functions
Archiving the Database

Networking (providing other computers with reporting capability)

Networking

Supported telephone systems and related setup instructions

Telephone Systems currently supported and setup instructions
PABXSoft Call Q/ACD Setup for Samsung telephone systems only
Setting up Samsung UCD/Supervisor Print/SMDR through a single port

Other

Upgrading from Version 4,5,6,7 to Version 8
Database may be corrupted?
Error Messages
Incorrect Extension number (for Samsung Systems only)
RUN Command not visible in Windows VISTA
Report error in V8 after uninstalling an earlier version?...run this to fix it
OSENXPSUITE error message on launching Reports
Call Collector Windows service not working

 

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